Shipping policy
Kaaghaz The Art Studio Shipping Policy
Thank you for choosing Kaaghaz The Art Studio. This Shipping Policy outlines important information regarding the shipping and delivery of your orders. Please read it carefully before making a purchase.
1. Order Processing Time:
After you place an order with Kaaghaz The Art Studio, please allow up to 10 working days for order processing. We take great care in preparing and packaging your order to ensure its safe delivery.
2. Shipping Method:
We currently offer domestic shipping within India only. All orders will be shipped using the Indian Post service. Please note that we do not offer international shipping at this time.
3. Shipping Costs:
For orders above INR 1199, shipping is free of charge. For orders below INR 1190, a flat shipping fee will be applied during the checkout process. The exact shipping cost will be displayed before you complete your order.
4. Shipment Tracking:
For most orders, we provide a tracking number that allows you to monitor the progress of your shipment. Once your order is shipped, we will send you an email notification containing the tracking information. You can use this tracking number to track your package through the Indian Post tracking mechanism.
5. Delivery Time:
The delivery time will vary based on the destination within India and the Indian Post's estimated delivery schedule. While we make every effort to ensure prompt delivery, please note that the estimated delivery times are provided by the shipping carrier and are subject to change. Delays may occur due to factors beyond our control, such as weather conditions or logistical issues.
6. Damaged Products:
In the event that you receive a damaged product, please refer to our refund policy for instructions on filing a refund claim. As part of the refund process, an unboxing video will be required to document the damage. Please ensure that you follow the guidelines outlined in our refund policy to initiate a refund for damaged products.
7. Order Status and Support:
You can check the status of your order by logging into your account on our website or by contacting our customer support team. If you have any questions or require assistance regarding the shipping of your order, please reach out to our customer support team, and we will be happy to assist you.
8. Address Accuracy:
Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete address information. If you need to make any changes to the shipping address after placing your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.
Thank you for choosing Kaaghaz The Art Studio. This Shipping Policy outlines important information regarding the shipping and delivery of your orders. Please read it carefully before making a purchase.
1. Order Processing Time:
After you place an order with Kaaghaz The Art Studio, please allow up to 10 working days for order processing. We take great care in preparing and packaging your order to ensure its safe delivery.
2. Shipping Method:
We currently offer domestic shipping within India only. All orders will be shipped using the Indian Post service. Please note that we do not offer international shipping at this time.
3. Shipping Costs:
For orders above INR 1199, shipping is free of charge. For orders below INR 1190, a flat shipping fee will be applied during the checkout process. The exact shipping cost will be displayed before you complete your order.
4. Shipment Tracking:
For most orders, we provide a tracking number that allows you to monitor the progress of your shipment. Once your order is shipped, we will send you an email notification containing the tracking information. You can use this tracking number to track your package through the Indian Post tracking mechanism.
5. Delivery Time:
The delivery time will vary based on the destination within India and the Indian Post's estimated delivery schedule. While we make every effort to ensure prompt delivery, please note that the estimated delivery times are provided by the shipping carrier and are subject to change. Delays may occur due to factors beyond our control, such as weather conditions or logistical issues.
6. Damaged Products:
In the event that you receive a damaged product, please refer to our refund policy for instructions on filing a refund claim. As part of the refund process, an unboxing video will be required to document the damage. Please ensure that you follow the guidelines outlined in our refund policy to initiate a refund for damaged products.
7. Order Status and Support:
You can check the status of your order by logging into your account on our website or by contacting our customer support team. If you have any questions or require assistance regarding the shipping of your order, please reach out to our customer support team, and we will be happy to assist you.
8. Address Accuracy:
Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete address information. If you need to make any changes to the shipping address after placing your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.